Terms of Service

Last updated: October 21, 2026

1. Overview

Welcome to Zyra Velle. These Terms of Service govern your access to and use of our online store. By visiting our website or placing an order, you agree to these terms and our applicable store policies.

2. Our Products

Zyra Velle offers products across fashion, home décor, and electronics. Product descriptions, images, prices, and availability are provided to help customers make informed purchasing decisions.

Product colours and appearance may vary slightly due to screen settings. We aim to keep product information accurate and update listings when necessary.

3. Orders and Payments

Please review your cart, delivery address, and order details carefully before completing checkout.

Orders are subject to product availability and confirmation. We may need to cancel an order for reasons such as stock unavailability, suspected fraudulent activity, or a pricing error, where permitted by law. Any required refund will be arranged if payment has already been collected.

Payment options and applicable charges will be shown during checkout.

4. Product Sourcing and Fulfilment

Zyra Velle operates as an independent online retailer. Products may be sourced from third-party suppliers and marketplaces.

Shipping arrangements, packaging, and delivery times may vary depending on the product and fulfilment provider. Zyra Velle remains responsible for addressing customer enquiries and handling orders in accordance with its published policies and applicable law.

5. Shipping and Delivery

Delivery estimates are provided where available and may vary by location, product, and shipping provider. Please refer to our Shipping Information page for further details.

6. Returns, Refunds, and Cancellations

Returns, refunds, and cancellations are handled according to our published policies and applicable consumer protection laws.

If you receive a damaged, defective, or incorrect product, please contact us with your order details so we can review the issue and explain the available resolution.

7. Acceptable Use

You agree not to use our website for unlawful purposes, submit fraudulent orders, interfere with website security, or misuse our services.

8. Intellectual Property

Our original website content, branding, logos, and design elements may be protected by intellectual property laws. You may not reproduce or commercially use these materials without permission, except as permitted by law.

Third-party product images and materials may belong to their respective owners.

9. Third-Party Services and Links

Our store may use third-party services for payments, shipping, analytics, and order fulfilment. External websites and services may have their own terms and privacy policies.

10. Disclaimer and Liability

We aim to provide reliable product information and store services. Nothing in these terms excludes or limits any rights or liabilities that cannot lawfully be excluded or limited under applicable law.

11. Privacy

Your use of our store is also subject to our Privacy Policy, which explains how personal information is collected, used, and shared.

12. Changes to These Terms

We may update these terms from time to time. The latest version will be published on our website with the revised date.

13. Governing Law

These terms are subject to applicable laws in India and any mandatory consumer protections that apply to your purchase.

14. Contact Us

For questions about these terms, your order, or our products, please use the contact information provided on our Contact Us page.

Zyra Velle
Fashion · Décor · Electronics