Privacy Policy

Last updated: October 21, 2026

1. Introduction

Welcome to Zyra Velle. We respect your privacy and are committed to handling your personal information responsibly when you visit our website or place an order.

This Privacy Policy explains what information we collect, how we use it, and when it may be shared.

2. Information We Collect

Depending on how you interact with our store, we may collect:

• Contact information: Name, email address, phone number, and delivery address.

• Order information: Products purchased, order details, payment status, and delivery information.

• Payment information: Payment processing details handled by our payment providers.

• Technical information: IP address, browser type, device information, and website usage data, including cookies where applicable.

3. How We Use Your Information

We may use your information to:

• Process and fulfil orders.

• Arrange shipping and delivery.

• Provide customer support.

• Handle returns, cancellations, and refunds.

• Send order confirmations and important updates.

• Improve our website and shopping experience.

• Prevent fraud and comply with legal obligations.

4. Sharing Your Information

We may share relevant information with service providers when necessary to operate our business, including:

• Shopify and other website service providers.

• Payment processors.

• Shipping and delivery providers.

• Suppliers or fulfilment partners when needed to process and deliver your order.

• Government authorities where required by law.

We do not sell your personal information for money. Any sharing or processing of information will be subject to applicable law.

5. Third-Party Services

Our store may use third-party services for payments, analytics, advertising, shipping, and order fulfilment. These services may process information according to their own privacy policies.

Please review the privacy policies of relevant third-party services where appropriate.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the store, remember preferences, understand website usage, and support advertising where enabled.

You can manage cookies through your browser settings and any cookie preferences provided on our website. Disabling certain cookies may affect some store features.

7. Data Security and Retention

We take reasonable steps to protect personal information. However, no method of electronic storage or transmission can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary for order fulfilment, customer support, legal obligations, dispute resolution, and legitimate business purposes.

8. Your Privacy Rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of your personal information, or to object to certain processing.

To make a privacy-related request, contact us using the details on our Contact Us page.

9. Children's Privacy

Our store is not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information improperly, please contact us.

10. Changes to This Policy

We may update this Privacy Policy when our practices or legal requirements change. The latest version will be published on this page with its updated date.

11. Contact Us

For questions about this Privacy Policy or your personal information, please contact us through our Contact Us page.

Zyra Velle
Fashion · Décor · Electronics